Return, Refund & Cancellation Policy
Last Updated: August 24, 2026
This policy applies to orders placed through InstaFinish.com only.
All Online Sales Are Final
All purchases made through InstaFinish.com are final sale.
We do not accept returns or exchanges for products purchased through our website, including:
Products ordered by mistake
Products that are no longer wanted
Incorrect product or quantity selected by the customer
Unopened products
Opened or used products
Buyer’s remorse or change of mind
Please review your order carefully before completing your purchase.
Damaged, Defective, Missing or Incorrect Orders
If your order arrives damaged, defective, incomplete, or you receive an incorrect product, please contact Insta Finish within 10 calendar days of delivery.
Call Insta Finish at 1-310-515-9530.
We will review the issue and determine the appropriate resolution. Depending on the circumstances, this may include replacement of the affected product, correction of the order, or a refund.
We may request photographs, packaging information, order information, or other reasonable documentation necessary to verify the issue.
Problems reported more than 10 calendar days after delivery may not be eligible for replacement, correction, or refund.
Refunds for Order Problems
Because online sales are final, refunds are not provided for normal returns, change of mind, or customer ordering errors.
If Insta Finish approves a refund because of a damaged, defective, missing, or incorrectly fulfilled order, the refund will be issued to the original payment method.
Approved refunds are generally processed by Insta Finish within 5 business days of approval. Additional time may be required for your bank, credit card company, or payment provider to post the refund to your account.
Order Cancellations
Online orders may be canceled within one hour of being placed.
To request a cancellation, call 1-310-515-9530 as soon as possible.
After the one-hour cancellation period has passed, the order is considered final and cannot be canceled, returned, or exchanged.
Submitting a cancellation request within one hour does not guarantee cancellation if the order has already been processed or shipped before we are able to stop it.
Return Shipping
Because Insta Finish does not accept standard returns, there is no general customer return-shipping process.
If Insta Finish determines that a product needs to be returned because of a damaged, defective, or incorrectly fulfilled order, we will provide instructions at that time. Customers should not ship products back to Insta Finish without first contacting us and receiving instructions.
Factory Outlet Purchases
This policy applies only to purchases made through InstaFinish.com.
Purchases made directly through the Insta Finish Factory Outlet are separate from online website purchases and are subject to the policies applicable to the Factory Outlet.
Online orders cannot be returned to the Factory Outlet unless specifically authorized by Insta Finish.
Questions or Order Problems
For questions regarding an InstaFinish.com order, cancellations, damaged shipments, defective products, missing items, or incorrect orders, please contact us:
Insta Finish
Phone: 1-310-515-9530
Website: InstaFinish.com